- When will my order ship?
Orders are usually processed within 1-3 business days (ie Monday – Friday). orders, or pre-order items, may take longer.
We're continuously striving to get your purchase to you sooner, however, in some unforeseen circumstances it may take a bit longer. In this case, we'll notify you of this delay immediately.
If you'd like to request a specific delivery time, please email us at musicnart23@.com or whatsapp us at 86191261913. Once an order is shipped, we will unfortunately not be able to make any changes to your order.
- Through what carrier do you ship?
We use Ecom Express, and Speedpost for all domestic pincodes and domestic shipping is free for orders above Rs. 1000. You will be notified when your order ships from our warehouse with a Tracking Number.
You will also be notified when your parcel is out for delivery in your local area. Please click here to track your shipment using tracking number or your order number.
- Do you ship internationally?
Yes, we ship to selected countries. Please click here to view our International Order policies. If you can't see your country in the list, then please call/whatsapp us at 8619126913 and we will provide you with shipping rates and transit times.
- Will someone call me before delivering the shipment?
While we cannot provide any guarantees on behalf of third party logistics firms, we will send you an email and SMS when your parcel is out for delivery in your local area. We will also constantly follow up on your behalf with the logistics firms towards ensuring that your item is delivered to you at the earliest. Please don't hesitate to contact us if you are facing any issues with the receipt of your parcel.